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Frequently Asked Questions
We are committed to getting our clients the creative and impactful logo design.
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01. What if I Don’t Like Any of The Logos?From our past experience, we can say that there is a 90% chance that you would be able to finalise a logo from the presented logos. In case you are not happy with the presented logos we will have a discussion call and you would receive feedback-based one more revised-logo concept. 96-97% of the customers are able to finalise a logo for their business based on the logo option they receive as per feedback call. The whole intention behind the process is to help you finalize a logo for your business but at the same time one cannot promise unlimited revisions.
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02. What is Your Refund Policy?A lot of hard work and hours go into each logo design project. Our clients usually don’t ask for a refund. They thoroughly understand that placing an order with Waw Logos is an action that they are performing at their own discretion. Kindly refer our Refund & Cancellation Policy.
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03. Do You Guarantee a Registered Trademark?Nobody can give 100% guarantee a registered trademark. But we can proudly say that over 95-96% of our clients has received a straight registered trademark for the final selected logo. The presented logo stands a very high chance of getting a registered trademark (as you can see from our ever-growing portfolio), Waw Logos doesn’t guarantee that you will get a registered trademark of logo you have selected because many factors depends for trademark and norms are different in every country.
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04. Estimated Delivery TimeEstimated project delivery time is 6 to 7 working days. Receive your first presentation of initial logo concepts in only 2 to 3 business days. And then timeline depends on how soon you respond to the presentations of logo design concepts. Once you select final logo, the files of final logo will be sent by mail in multiple formats (CDR, JPEG, PNG, PDF, SVG) so you can scale it as desired without any loss in quality. We are here to talk at any point if you need us.
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05. How Do Revisions Work?Usually, our clients ask us to tweak colours, fonts and layout of selected final logo. In each package, rounds of revisions mentioned for selected final logo. Additional revisions available for an additional fee.
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06. Whats is Initial Logo Concepts?Our talented design team will brainstorm multiple logo design concepts to ensure you get best options which represent your business identity.
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07. Expert DesignersWith several creative designers working together on your logo, you'll be sure to get a variety of ideas to choose from.
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08. Revision Rounds on Selected LogoReview all the concepts you've received and pick your favorite to revise.
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09. Photo Realistic PresentationPhoto realistic is use for presenting designs in a more realistic and creative way. Think of it as a means of showing off what your logo will actually look like when it's put out into the real world.
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10. Dedicated Project ManagerProject manager is important because it ensures whole process going properly so that they fit well within the broader context of strategic frameworks. Project manager ensures best quality output and keep close eye on each step of design process.
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11. Dedicated VisualiserVisualiser helps the whole team visualise the end-result of the whole project. Visualiser use visual techniques to expose concept and reinforce your objectives of design and sees the overall picture to bring ideas to life.
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12. Dedicated Branding ExpertBranding expert lend their marketing expertise to performs research to identify target markets and assess consumer perceptions, competition, business trends. This informs the development of an overall logo design strategy, which helps to design logos which is aligned to your values, vision and mission and relevant to its target audience.
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13. Logo User GuideLogo user guide includes guidelines for the logo size, color palette, typography and font, showcasing bad logo usage. Logo user guide is an integral part of any brand strategy and brand style guide.
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14. Business StationeryReceive business card, letterhead, and envelope designs incorporating your new logo.
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15. Business Stationery Concepts & RevisionsOur team will provide 3 stationery concepts and 3 revision rounds if requested. Additional concepts and revisions available for an additional fee.
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