REFUND & CANCELLATION POLICY

About The Refund & Cancellation policy

 

An administration fee of 3.5% of your original purchase price will be deducted from the amount refunded.

 

How the money will be transferred:
If you have paid using your credit card, the money will be transferred back to your credit card account. It may take up to 7 business days for the money to appear in your account. If you have paid using a PayPal, your refund will returned back to your PayPal account.

 

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Waw logo’s refund & cancellation policy will be nil if:

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• If work has already commenced on one of your samples and revisions rounds said as per your package have been carried out at your request.

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• If the client for which the logo was being designed closes, changes its name, or changes its field of business.

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• The primary design concept has been approved.

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• The cancellation has been made due to reasons non-related to the company.

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• The company has not been contacted for more than 2 weeks of project.

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• Company’s policies, or policy, have been violated.

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• Other company or designer has been approached for the same project.

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• The creative brief is lacking in required information.

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• A complete design change has been demanded.

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• The claim has crossed the given ‘request for refund’ time span.

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• The business is closing or changing name or business.

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• Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.

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• The client will not be entitled to any refunds after 15 days, from the date of purchase.